Terms of Service

Last updated: June 25, 2026

1. Acceptance of Terms

By accessing or using Anito Connect ("Service"), operated by Daloy Tech Solutions, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Anito Connect is an AI-powered customer engagement platform that connects to your Facebook Page and automatically replies to messages and comments using a knowledge base you configure. The Service includes automated booking management, product catalog and order management, lead tracking, conversation analytics, and AI configuration tools. It uses the Meta (Facebook) Graph API, Google Gemini, and Supabase infrastructure.

3. Eligibility

You must be at least 18 years old and a legal administrator of a Facebook Page to use the Service. By using Anito Connect, you represent that you have the authority to connect and manage the Facebook Pages you link to the platform.

4. Facebook Platform Compliance

You agree to use the Service in accordance with the Meta Platform Terms and Meta Advertising Policies. You must not use the Service to send spam, misleading content, or violate the rights of any third party.

5. Acceptable Use

You agree NOT to use Anito Connect to:

• Send unsolicited messages, spam, or phishing content
• Violate any applicable law or regulation
• Impersonate any person or entity
• Infringe on any intellectual property rights
• Attempt to reverse-engineer or circumvent the platform
• Misrepresent pricing, availability, or business information through the AI
• Use the booking system to create fraudulent or misleading appointments

6. AI-Generated Replies

Anito Connect uses AI to generate automated replies. You acknowledge that AI responses may occasionally be inaccurate, incomplete, or inappropriate. You are solely responsible for reviewing your AI configuration (including personality, guardrails, and knowledge base) and for all communications sent through your connected Facebook Pages.

7. Bookings and Scheduling

The booking engine facilitates appointment scheduling between you and your customers. Anito Connect is not a party to any booking agreement. You are responsible for honoring confirmed appointments and managing cancellations. We are not liable for missed bookings, scheduling conflicts, or customer disputes arising from automated booking.

8. E-Commerce and Orders

Product catalog and order management features are provided as tools to facilitate sales. Anito Connect is not a party to any sale transaction. You are responsible for product accuracy, fulfillment, refunds, and compliance with applicable consumer protection laws.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Subscription and Billing

Certain features require a paid subscription. Pricing is listed on our Pricing page. We reserve the right to change pricing with 30 days notice. Failure to pay may result in service restriction or suspension.

11. Termination

We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion. You may also disconnect your account at any time through the dashboard. Upon termination, your data will be retained for 30 days before permanent deletion unless you request immediate deletion.

12. Disclaimer of Warranties

The Service is provided "as is" without warranty of any kind. Daloy Tech Solutions makes no guarantees regarding uptime, accuracy of AI responses, booking availability, or fitness for a particular purpose.

13. Limitation of Liability

To the maximum extent permitted by law, Daloy Tech Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use the Service, including but not limited to lost revenue from missed bookings or incorrect AI responses.

14. Changes to Terms

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact