LogoAnito Connect|Data Deletion
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Data Deletion Instructions

Last updated: July 1, 2026

Anito Connect respects your right to control your personal data. If you have connected a business to Anito Connect and wish to have your data deleted, please follow the steps below.

What Data We Store

When you connect your Facebook account, Anito Connect stores:

  • Your Facebook Page ID and Page name
  • Your Facebook Page Access Token
  • Your account email address
  • Your business configuration (knowledge base, business hours, AI settings), including any historical Facebook conversation exports you chose to import
  • Booking and appointment data (customer names, times, statuses)
  • Product catalog and order data
  • Payment proof screenshots/receipts and payment account details (e.g. GCash, Maya, or bank info) used to process bookings, orders, and your subscription via our payment processor, PayMongo
  • Voice messages, transcribed to text by a speech-to-text service to generate replies
  • Logs of messages/comments processed by the AI (stored temporarily)

How to Delete Your Data

Option 1 — Via Your Dashboard

  1. Log in at anitoconnect.com/dashboard
  2. Navigate to Settings
  3. Click "Delete My Account" — this immediately disconnects all your channels and pauses your AI, then permanently removes all your data within 30 days

Option 2 — Via Facebook Settings

  1. Go to Facebook Settings → Security and Login → Apps and Websites
  2. Find Anito Connect and click Remove
  3. Email support@daloytechsolutions.com to confirm full data deletion

Option 3 — Email Request

Send an email to support@daloytechsolutions.com with the subject "Data Deletion Request" and your registered email. We will process your request within 30 days.

What Happens After Deletion

Immediately:

  • AI reply processing for your pages ceases
  • All your channel connections are disconnected (webhook subscriptions revoked)
  • You are signed out of your account

Within 30 days:

  • Your channel access tokens are permanently removed from our database
  • Your knowledge base and business configuration are deleted
  • All booking, appointment, and order data is permanently removed
  • Your product catalog is deleted
  • Your account credentials are purged from our authentication system

Note: We may retain anonymized, non-identifiable usage statistics for service improvement purposes. Some third-party processors (e.g. our error-monitoring, AI, and payment providers) may separately retain limited technical logs for a shorter period under their own retention policies.

Contact

Daloy Tech Solutions
Email: support@daloytechsolutions.com