Privacy Policy

Last updated: June 25, 2026

1. Introduction

Anito Connect ("we", "our", or "us"), operated by Daloy Tech Solutions, provides an AI-powered customer engagement, booking, and e-commerce platform for Facebook Pages. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our service.

2. Information We Collect

When you connect your Facebook Page to Anito Connect, we collect:

• Your Facebook Page ID and Page name
• A Page Access Token (used to send automated replies on your behalf)
• Messages and comments sent to your Facebook Page by end-users
• Your account email address (via Supabase Auth)
• Business configuration data (e.g. business hours, knowledge base documents, AI personality settings) that you upload
• Booking and appointment data including customer names, contact info, and scheduled times
• Product catalog data including product names, descriptions, prices, and images
• Order and transaction data including order details and customer shipping/billing information

3. How We Use Your Information

• To generate and send AI-powered replies to messages and comments on your connected Facebook Page
• To store your business knowledge base for context-aware responses
• To manage bookings, appointments, and scheduling on your behalf
• To display and manage your product catalog and process customer orders
• To provide analytics, lead tracking, and conversation insights
• To manage your account and provide customer support
• To improve and develop our services

4. Facebook Data and Required Permissions

To provide our AI engagement services, we access your Facebook Page data strictly through the Meta Graph API. During the OAuth flow, we request specific permissions. Here is exactly what they are used for:

• pages_show_list: Used to show the list of Facebook Pages you manage during onboarding and connection setup.
• pages_manage_metadata: Used to subscribe the selected Page to webhook events for receiving customer messages and comments.
• pages_messaging: Used to send support replies to customer-initiated Messenger messages within the standard 24-hour response window (or up to 7 days for human agent interventions).
• pages_read_engagement: Used to detect comments and engagement events on connected Page posts via webhooks.
• pages_read_user_content: Used to read customer comment text so our AI support assistant can understand the question and generate a relevant reply.
• pages_manage_engagement: Used to post Page replies under customer comments on connected Page posts.

5. Data Sharing and Protection

We do NOT sell, share, or transfer Facebook user data to third parties, except as required to operate the core service (e.g., Supabase for encrypted database storage, Google Gemini for AI generation). We strictly adhere to the Meta Platform Terms and Developer Policies. Data is never used for targeted advertising.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Booking and order data is retained for business record-keeping purposes. You may request deletion of your data at any time via our Data Deletion page.

7. Third-Party Services

We use the following third-party services to operate Anito Connect:

• Supabase – Database, file storage, and authentication
• Google Gemini – AI language model for generating replies and processing customer intents
• Resend – Transactional email delivery
• Meta (Facebook) Graph API – Page messaging integration

8. Security

We implement industry-standard security measures including encrypted storage of access tokens, HTTPS-only communication, row-level security policies on all database tables, and server-side validation of all user actions. However, no method of electronic transmission or storage is 100% secure.

9. Cookies and Local Storage

We use essential cookies to maintain your session and store your active page selection. We do not use tracking cookies or third-party advertising cookies.

10. Your Rights

You have the right to access, correct, or delete your personal data. You may disconnect your Facebook Page at any time through the dashboard. To exercise data deletion rights, visit our Data Deletion page or contact us at support@daloytechsolutions.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

12. Contact Us